The Pensioners' Portal
The Pensioners' Portal

The Pensions department is carrying out registration for retirees who are also known as pensioners registration. The Deadline for the registration is on 30th January.

Pensioners should carry their original ID, bankplate, and pension number or personal number to their nearest huduma centre to avoid salary stoppage.

The registration is simple and straightforward. You may use any cyber near you or use the nearest Huduma Centre. At Huduma Centre, they have established counters for those registrations, but even cybers are doing it perfectly.

When you are going for it, make sure you have the following:

1. Your national ID
2. Your bank plate or sacco plate
3. Your KRA PIN number
4. Your Pension number
5. Your email address
6. You ought to know your exact date of birth
7. Your postal address and code
8. Your next of kin’s full name as they appear on the ID
9. Your next of kin’s ID number
10. Your next of kin’s email address and mobile number
11. Your next of kin’s KRA PIN number
12. Your next of kin’s postal address and code
13. Your beneficiaries’ names(these could be more than one) and ID numbers and postal addresses – If they are your children, carry their birth certificates

Basically, the above are the major requirements.

Register today by visiting the nearest hudumas centre.

User Guidelines for Pension Self Registration Portal

Welcome to the Pension System registration process! Please follow these guidelines to ensure a smooth and successful registration.

1. Eligibility

Before you begin the registration process, please ensure that you meet the following eligibility criteria:

  • You must have served as a State Officer, a Member of Parliament, a Civil Servant, a Teacher employed by TSC, Kenya Defense Forces, National Police Service, Prison Service and the NYS.
  • A dependent of the Principal Pensioner who served in the above service.
  • You must have been receiving a monthly pension by October 2024.

Requirements

  1. Have the following documents (pdf format):
    • A scanned copy of your National ID card (front and back).
    • A scanned copy of Bank / SACCO Card (front side) where your monthly pension is being remitted (Account number and name SHOULD be legible).
    • Scanned birth Certificate (Child) and Death Certificate(Principal Pensioner, where applicable), tax exemption certificate (where applicable)
  1. Valid email address and phone number.
  1. Registration Process
    Follow these steps to complete your registration online:
    Step 1: Create an Account
  • Go to the Pension Registration url Click Here
  • Choose User Type: (Principal Pensioner, Dependant Spouse, Dependant Child, Maintenance Case, Dependant Guardian).
  • Input Either (National ID No., Personal Number (used while in service), Pensioner’s Pension Number)
  • Click on the Proceed Button.
  • The details of the Principal Pensioner (Name, National ID No, Employee No, and Pension Number will be displayed). (If details are correct please proceed, if details cannot be displayed try another field, choose support request).
  • Click on the Confirm Button.
  • Provide Your Valid Email Address
  • Click on the Send OTP Code Button.
  • One Time Password (OTP) is sent to your provided email address
  • Input the OTP received.
  • Click on the Validate OTP Button.
  • Provide Your Valid Telephone Number.
  • Click on the Proceed Button.
  • You are required to enter your login credentials for your account (You will be redirected to the login page).

Step 2: Log In

  • Use your email or phone number as the user name .
  • Enter password to your account.
  • Click on the Login Button.

Step 3: Complete the Registration

  • The registration process has been divided into various sections (After every section Click Next Button)
  • Fields Marked with an (*) are mandatory
  • Upload required documents in their correct format (PDF) and max size (2MB)
  • Additional Information: Tick any other pension you are receiving (E.g. If you are earning a pension as a principal pensioner and also having a dependant pension).

Step 4: Review, Confirm and Submit 

  • Scan and upload the required documents (ID, proof of employment, proof of address, etc.).
  • Ensure the files are in Portable Document Format (PDF) and within the size limit (Maximum size is 2 MB).

Step 5: Review and Submit

  • Review all the information you’ve entered to ensure accuracy.
  • Check box to confirm the accuracy of the information provided.
  • Click on the Submit Button to complete your application.

Once submitted a summary of your data is sent to your email as a proof of registration and completeness.

Note:

You can amend your details after submission if you notice missing fields or erroneous data.

Disclaimer:

Providing false, misleading, or inaccurate information in this form is strictly prohibited. All information submitted must be truthful and verifiable. Any attempt to falsify details will result in the rejection of your registration, the cancellation of any associated approvals, and possible disqualification from future applications

RELATED ARTICLESMORE FROM AUTHOR