
Best Insurance Companies in Kenya
APA Insurance‘s details, offices, contacts, services, insurance packages and history: APA Insurance is a leading insurance company, primarily operating in East Africa and part of the Apollo Group. They offer a wide range of insurance products and financial services.
Here is a summary of the types of products and services they offer, along with their main contact details:
APA offers comprehensive coverage across several categories:
Motor Insurance: Covers private and commercial vehicles (Comprehensive, Third-Party Fire & Theft, Third-Party Only).
Commercial Covers: Includes Aviation, Bonds, Engineering, Fire, Goods In Transit (GIT), Liability, Marine, Workman’s Compensation (WIBA), and Theft.
Personal Covers: Such as Home Insurance (Domestic Package), Travel Insurance (Globetrotter), Personal Accident, Golfers Cover, and Pet Cover.
Agriculture Covers: Includes Crop Cover and Livestock Cover.
Micro Insurance: Affordable, tailored insurance solutions for property and personal accident risks.
Individual & Family Health Covers: Such as Jamii Plus (Enhanced Family Cover) and Afya Nafuu (Medical Cover), providing inpatient and optional outpatient, maternity, dental, and optical benefits.
Corporate Health Covers: Tailor-made products for groups of employees.
Specialised Cover: Including Cancer Care (Femina).
Savings & Investment: Includes Fixed Saving Plan (Imarika), Anticipated Savings (Akiba Halisi), Apollo Balanced Fund, Apollo Equity Fund, and Apollo Money Market Fund.
Life Assurance: Products like Term Assurance (Life Cover), Group Life, Group Credit Life, Group Last Expense, and Funeral Expense Cover (Pumzisha).
Other Plans: Education Plan (APA Elimu), Individual Pension Plan (IPP), and Mortgage Protection.
| Category | Detail |
| Main Contact Center | +254 709 912 777 |
| Medical Emergencies | +254 709 912 888 |
| info@apainsurance.org | |
| +254 748 664 100 | |
| APA Insurance Paybill | 511600 |
| APA Life Paybill | 527600 |
| Head Office Address | Apollo Centre, Ring Rd Parklands, Westlands, Nairobi – Kenya |
| Online Services | They offer portals for purchasing policies, renewals, and initiating claims online. |
APA Insurance Limited was formed in 2003 from the merger of the general insurance businesses of Apollo Insurance Company (established 1977) and Pan Africa Insurance (established 1946). This combined heritage gives the company over 100 years of experience in the sector.
1977: Apollo Insurance founded by Shashi Shah.
1946: Pan Africa Insurance (initially IndoAfrica) founded in Mombasa.
2003: APA Insurance Kenya Limited is formed following the merger.
2009: APA Insurance (Uganda) commences operations.
2013: Apollo Life Assurance Limited, which separated its life business in 2010, rebrands to APA Life Assurance Limited.
Key Investors: APA is a wholly-owned subsidiary of Apollo Investment Limited. The group is backed by major international partners, including Swiss Re (a reinsurer and investor) and, more recently, Hollard International (which acquired a significant interest in 2023).
The Apollo Group’s headquarters is in Nairobi, Kenya, and the company has a strong branch network across the country.
| Category | Details |
| Address | Apollo Centre, Ring Road Parklands, Westlands, Nairobi – Kenya |
| Contact Center | +254 709 912 777 |
| Medical Emergencies | +254 709 912 888 |
| info@apainsurance.org | |
| WhatsApp No. | +254 748 664 100 |
APA Insurance has branches in several major towns in Kenya, including:
Nairobi (City Centre Branch): Barclays Plaza, Loita Street.
Mombasa: Apollo House, Moi Avenue.
Kisumu: TuffFoam Plaza, Milimani.
Nakuru: Giddo Plaza, Harvester Road.
Eldoret: Zion Mall, Uganda Road.
Thika: Zuri Centre, Kenyatta Highway.
Meru, Embu, Machakos, Nyeri, Kisii, Naivasha
APA Group’s services are primarily divided into General Insurance (under APA Insurance) and Life/Pensions (under APA Life Assurance).
This covers risks for businesses and individuals, including:
Motor Insurance: Offers Comprehensive, Third-Party Fire and Theft, and Third-Party Only cover (e.g., Motor Private Insurance, Bima Bamba Insurance for flexible payments).
Property Insurance: Such as Home Insurance (Domestic Package), covering the building, contents, and all-risks for specified portable items.
Travel Insurance: Policies like Globetrotter for business or personal trips.
Personal Accident: Covers accidental death or disablement (e.g., Enhanced Personal Accident – Flexpac).
Commercial Packages: Offers combined peril policies like Office And Business Combined, covering fire, burglary, money, goods in transit, and liability.
Specialised Insurance: Includes Marine, Agriculture (a significant focus for APA), and Micro Insurance.
Pet Cover and Golfers Cover.
APA offers various medical insurance covers:
Individual & Family Health Covers:
Jamii Plus (Enhanced Family Health Cover): Comprehensive inpatient and optional outpatient, maternity, dental/optical.
Afya Nafuu (Family Health Cover): Primarily covers hospitalisation expenses.
Cancer Care (Femina): Focused cover for Breast and Cervical Cancer.
Corporate Health Cover: Flexible, tailor-made products for groups of ten or more employees, including inpatient, outpatient, dental, optical, and maternity options.
This focuses on long-term financial security:
Savings and Investment Plans: Such as Fixed Saving Plan (Imarika) and Anticipated Savings (Akiba Halisi).
Education Plans: Like APA Elimu.
Term Life Cover: Pure life cover often used as security for a loan.
Retirement Planning: Individual Pension Plans (IPP) and Employee Benefits (e.g., Group Life Assurance and Group Last Expense).
Mortgage Protection and Funeral Expense Cover (Pumzisha).
Hospitalisation, Loss of Income (HosiCare): A hospital cash insurance that compensates for lost income due to hospitalisation.
Apollo Centre, Ring Rd Parklands
Westlands Nairobi – Kenya.
Tel: (O20) 286 2000, (020) 364 1000
Phone: (+254) 0709 912 777,
Email: info@apainsurance.org
Website: https://www.apainsurance.org/
Location: Apollo Centre, Ring Road Parklands, Westlands
Tel: +254 (0) 20 286 2000
info@apainsurance.org
Location: 3rd Floor, Barclays Plaza, Loita Street, Nairobi
Tel: 020-286 2000/2252
info@apainsurance.org
Location: 5th Floor, Zuri Centre, Kenyatta Highway
Tel:+254 (0) 20 286 2301
apa.thika@apainsurance.org
Location: Ground Floor, Giddo Plaza, Harvester Road
Tel: +254 (0) 20 286 2337
apa.nakuru@apainsurance.org
Location: 1st Floor, Lengetia House,, Kisii-Kisumu Road
Tel: +254 (0) 20 286 2327/709912327
apa.kisii@apainsurance.org
Location: 1st Floor, Zion Mall,Uganda Road
Tel: +254 (0) 20 286 2332
apa.eldoret@apainsurance.org
Location: 1st Floor,Eagle Center, Mbari Kaniu Road
Tel: +254 (0) 20 286 2353
apa.naivasha@apainsurance.org
Location: 2nd Floor, Hart Towers, Off Meru Highway
Tel: +254 (0) 709 912 313/0710412228
apa.meru@apainsurance.org
Location: 1st Floor, Ganga Building, Kenyatta Highway
Tel: +254 (0) 20 286 2317/705 945 113/p>
apa.embu@apainsurance.org
Location: ABC Imani Plaza, Ngei Road
Tel: +254 (0) 709 912 347
apa.machakos@apainsurance.org
Location: Peak Business Centre, Off Kenyatta Highway
Tel: +254 (0) 20 286 2306
apa.nyeri@apainsurance.org
Location:TuffFoam Plaza, Milimani, Achieng Oneko Rd
Tel: +254 (0) 20 286 2325/2369
apa.kisumu@apainsurance.org
Location: Ground Floor, Apollo House, Moi Avenue
+254 (0) 20 286 2400
apa.mombasa@apainsurance.org
HOW TO MAKE CLAIMS AT APA INSURANCE COMPANY
Insured/driver to report the accident to the nearest police station at once and while they at it, not to admit liability but to inform APA or their intermediary immediately.
Take details of the other vehicle, the driver and their insurance company. Also, if possible, take photographs of the accident scene.
If there are victims with injuries, get them help ASAP! Otherwise move to a police station.
The following are the type of reimbursement that you can initiate
Required documentation / information
Required documentation / information
When a client is travelling outside the country for leisure / treatment has to notify the insurance in writing failure to do so in case a claim arises it will not be honored.
Required documentation / information
When a client wishes to travel outside the country for treatment must notify and seek approval from APA.
Required documentation / information
Required documentation / information
You can report immediately or within 60 days using the following platform:
1. The Website
2. Email to claim@apalife.co.ke
3. Letter
4. Call
5. Walk in to the nearest Branch or Office
The following are the information that you will be required :
1. Policy Number
2. Name of Policyholder
3. Name of Person Reporting
4. Cellphone of the person reporting
One of our agent will call you once your claim is initiated.
You can report immediately or within 60 days using the following platform:
1. The Website
2. Email to claim@apalife.co.ke
3. Letter
4. Call
5. Walk in to the nearest Branch or Office
The following are the information that you will be required :
1. Scheme Name
2. Name of member
3. Name of person reporting
4. Cellphone Number of person reporting
One of our agent will call you once your claim is initiated.
Get the latest Mwalimu National Sacco BOSA Loans Application Form {Free Download}, here. PDF Latest…
Here is the revised and latest Mwalimu National Sacco FOSA Salary Advance Application Form {Free…
Here is the latest Mwalimu National Sacco FOSA Instant Loan Application Form {Free Download}. Download…
The landscape of digital gambling has shifted toward high-octane mechanics that prioritize volatility and massive…
The Teachers Service Commission (TSC) has advertised 170 job vacancies across, covering senior, mid‑level, and…
Health Cabinet Secretary Aden Duale has ordered immediate changes to the Social Health Authority (SHA)…