
Best Insurance Companies in Kenya
Britam Holdings PLC is a leading diversified financial services group headquartered in Nairobi, Kenya, and listed on the Nairobi Securities Exchange (NSE) under the ticker BRIT. It is a prominent diversified financial services group in Kenya and across the Eastern and Southern Africa region.
Industry: Insurance, Investments, Property, and Financial Services.
Presence: The group operates in seven countries in East and Southern Africa: Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi.
Founding: The group’s operations commenced in 1965.
Britam Holdings PLC is organized into five primary segments, offering a wide range of financial solutions:
| Segment | Products & Services |
| Life Insurance | Whole Life, Education Plans, Unit Linked Products, Group Life, Individual/Umbrella/Corporate Pension Plans. |
| Non-Life/General Insurance | Coverage for property, casualty, motor, fire, aviation, and health insurance. |
| Asset Management | Investment advisory, Fund management services, Unit trusts, and discretionary Portfolio management. |
| Property | Property development, management, purchase, and sale. |
| Banking Holding | Includes a stake in other financial institutions (historically in Equity Group Holdings and Housing Finance Company of Kenya). |
Britam Holdings PLC is listed on the Nairobi Securities Exchange (NSE). The company is a diversified financial services group with interests in several key areas:
Insurance: Life, Health, and General Insurance.
Asset Management: Investment advisory, Fund management services, Unit trusts, and Discretionary portfolio management.
Property: Property development and management.
Wealth Management: Investment planning, off-shore investments, and retirement planning.
The Group has a presence in seven African countries including Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi.
Britam’s history in Kenya spans over 50 years:
1965: The first office opened in Nairobi as a foreign branch of British-American Insurance Company Limited, headquartered in the Bahamas.
1979: A local company, British-American Insurance Company (Kenya) Limited, was incorporated as a private limited liability company following a government directive.
1984: Local Kenyan investors acquired a 33.33% shareholding.
2004: The group underwent restructuring, creating a non-operating holding company. It also incorporated British-American Asset Managers for investment and fund management services.
Britam offers a wide range of insurance and investment products for individuals and businesses. Key offerings include:
Unit-Linked Life Insurance: Combines investment and life cover.
Education Plans: Helps parents save for their children’s education expenses.
Whole Life and Critical Illness Cover: Protection against unexpected life events and critical illness diagnoses.
Tegemeo Protection Plan: An affordable life insurance plan to help families meet financial obligations after an untimely death.
Britam Milele Health Plan: Comprehensive medical insurance plans for individuals, families, and businesses.
Includes options like Milele Junior Advantage (with free annual check-ups) and Milele Seniors (tailored for retirees).
Bima Ya Mwananchi: An affordable medical cover with Inpatient, Outpatient, and Last Expense benefits.
Motor Insurance: Includes Comprehensive Motor Insurance and the unique 24/7 Motor Insurance Rescue service for immediate accident support.
Property & Fire Insurance: Protects homes and businesses against various risks.
Travel Insurance: Covers medical emergencies, lost luggage, and trip cancellations while travelling.
Liability Insurance: Protects businesses from legal liabilities.
Pension Annuity Fund: Provides a guaranteed income for life or a fixed time.
Imarika Plus Insurance Savings Plan: A wealth growth and savings plan.
Nawiri Investment Plan: A flexible savings solution with competitive returns and a free life insurance cover.
Unit Trust Funds: Includes diversified funds like the Balanced Fund.
The company has a broad network of branches across Kenya.
Britam Tower: Opposite World Bank building, Upper Hill, Nairobi.
P.O. Box: 30375-00100, Nairobi Kenya.
| Service | Contact Details |
| Help Center / General Enquiries | Mobile: +254 705 100 100 or +254 703 094 000 |
| Medical Emergency Line | +254 709 165 000 |
| WhatsApp Assistance | +254 705 100 100 |
| customerservice@britam.com or info@britam.com |
Britam has numerous offices across major towns. Examples include:
Mombasa: Biashara Bank Building, 1st Floor, Nyerere Avenue.
Eldoret: Imperial Court, 2nd Floor, Malaba Road.
Kisumu: Mega Plaza, 1st Floor, Apindi Street.
Nakuru: Jennifer Riria Hub, Ground Floor, Kipchoge Avenue.
Nyeri: Co-operative Bank House, 1st Floor, Kenyatta Road.
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