How to file KRA nil returns through KRA iTax portal
How to file KRA nil returns through KRA iTax portal

You probably have a KRA Pin number but you are not employed. Did you know that it is mandatory for you to file 2020 KRA individual nil returns? Well, now you know.

You can easily File your KRA nil returns from the comfort of your house. You can either use the KRA iTax app or the iTax portal.

To use the iTax portal, you must have your KRA PIN number and iTax password. In case you have forgotten your password, regenerate another one by following these simple steps:

  • Visit the KRA iTax portal by using the link;
  • Enter your PIN and click on ‘Continue’.
  • In the next window, select ‘forgot Password/ Unlock Account’.
  • On the new window, insert the correct answer to the displayed arithmetic operation (Addition or Subtraction) and click on ‘Submit’.
  • A new password will be sent to your Email account.
  • Now, open your email (inbox) and locate the mail from KRA. Copy the new password. This password is case sensitive and note the characters correctly
  • Visit the iTax portal and enter your KRA PIN and the new password. Insert the answer to the arithmetic operation and click on ‘Login’.
  • You will be expected to reset your password before proceeding. Remember to use a password that you can easily recall.
Login into your iTax account and file your nil returns.

To log into your iTax portal account and file your returns, follow the steps below:

How to log into the iTax portal
How to log into the iTax portal
  • Next, insert your password and security stamp. Select ‘Login’.
  • On successful log in, click ‘Returns’ from the menu bar followed by ‘File Nil Return’.
Filing KRA Nil Returns via the KRA iTax Portal.
Filing KRA Nil Returns via the KRA iTax Portal.
  • In the new window, select the tax obligation. Available options are: Income Tax Resident – Individual(for Kenyans), Income Tax Non Resident – Individual (For foreigners) and Income Tax- Rental income (for landlords).
  • Click ‘Next’ to access a new window; with your PIN and return period pre-loaded. Enter your spouse’s PIN; but is not mandatory.
  • Select the ‘Submit’ button and a message as the one shown below pops-up;
' says:
Dear Taxpayer, filing of Nil Returns is
only applicable in cases where you 
have NO transactions to declare for the 
period. Are you sure you want to file Nil
  • If your answer to the above query is yes, then click ‘Ok’ to complete the return filing.
  • You will now be redirected to a new window titled..’Return Receipt Generated’.
  • Click ‘Download Returns Slip’ to get a copy of your returns file.
  • With this, you could have easily filed your nil returns. Quite easy? Try it for yourself.
KRA Nil returns slip.
KRA Nil returns slip.

Remember you can file your returns for all the years that you did not file.

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