How to easily update your Safaricom, Airtel, Equitel & Telkom line

The Communication Authority of Kenya directive requires all SIM cards to be registered and updated, failure to which they will be deactivated, in the government’s move to tame fraudulent use of SIM cards and improve data accuracy.

The process can be completed online for Airtel Kenya and Telcom customers reasonably fast. All you need is your ID and a device that can take clear ID images.

Safaricom users must physically visit various Safaricom shops across the country for the re-registration exercise.

For Airtel users, follow the following steps to get started.

Go to this registration portal.

Enter your Airtel Kenya number. You will receive an OTP that will then verify it.

Enter your ID number.

Upload the front side of your national ID.

Enter the backside of your national ID.

Hit SUBMIT, and that is it.

For Telcom Users, you will need to follow the following steps.

Go to this registration portal.

Enter your Telkom Kenya number.

Enter your ID number.

Upload the front side of your national ID.

Enter the backside of your national ID.

Hit SUBMIT, and that is it.

Kenyans who will not have registered their SIM cards by April 15 will be forced to pay 300,000 shillings as a fine or thrown into jail for six months, according to CA Director General Ezra Chiloba.

SIM cards that have been inaccurately registered will also be targeted in the cleanup exercise.

This announcement will hit hard on millions of Kenyans, given that only a few have taken up the registration call. The majority of those in the rural areas have not registered.