Jubilee Insurance Company is one of the leading insurance and financial services providers in Kenya and the wider East African region. The Jubilee Insurance Company of Kenya, is a subsidiary of Jubilee Holdings Limited (JHL), and is a prominent and long-standing composite insurer in the region.

Here is a comprehensive overview of its details, history, services, and contacts.

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🏛️ Jubilee Insurance Company Details & History

Jubilee Insurance is a leading regional composite insurer with a strong presence in East Africa.

• Official Name: The Jubilee Insurance Company of Kenya Limited (JICKL)

• Parent Company: Jubilee Holdings Limited (JHL)

• Founded: 1937 in Mombasa, making it the first locally incorporated insurance company in Kenya.

• Headquarters: Nairobi, Kenya.

• Regional Presence: JHL operates across Kenya, Uganda, Tanzania, Burundi, and Mauritius.

• Key Fact: The company is listed on the Nairobi Securities Exchange (NSE), Dar-es-Salaam Stock Exchange (DSE), and the Uganda Securities Exchange (USE).

• Mission: Enabling people to overcome uncertainty.

• Core Values: Integrity, Passion, Teamwork, and Excellence.

Jubilee’s longevity (over 87 years) is attributed to its commitment to providing comprehensive financial solutions, supported by the Aga Khan Fund for Economic Development (AKFED).

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📞 Jubilee Insurance Main Contacts

📍 Jubilee Insurance Head Office

• Location: Jubilee Insurance HQ, Kilimanjaro Avenue, Upperhill, Nairobi.

• Postal Address: P.O. Box 30376 – 00100 Nairobi, Kenya.

• Telephone (Main): +254 (0) 20 328 1000

• Mobile: +254 709 901 000 / +254 719 222 111

• Email: Talk2Us@jubileekenya.com

🏢 Jubilee Insurance Branch Offices

Jubilee Insurance has a wide network of branches and service centers across Kenya. Examples include:

City/Town	Office Location
Nairobi (CBD)	Jubilee Insurance House, Mama Ngina Street or Jubilee Exchange Building, Kaunda Street
Mombasa	Jubilee Insurance Building, Moi Avenue
Kisumu	Jubilee Insurance House, Oginga Odinga Road
Eldoret	Imperial Court, Nairobi/Uganda highway
Nakuru	Tower One, Moi Road
Nyeri	Sohan Plaza, Kimathi Way

🏆 Jubilee Insurance Company Overview

• Legacy: Founded in 1937 in Mombasa, making it one of the oldest and most established insurance companies in the region.

• Regional Footprint: They are the leading regional composite insurer, with operations in Kenya, Uganda, Tanzania, Burundi, and Mauritius.

• Market Position: Jubilee Holdings Limited (JHL) is listed on the Nairobi Securities Exchange (NSE), Dar-es-Salaam Stock Exchange (DSE), and the Uganda Securities Exchange (USE).

• Structure: In Kenya, they operate through subsidiaries, primarily:

  • Jubilee Life Insurance Limited

  • Jubilee Health Insurance Limited

  • Jubilee Asset Management Limited

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🛡️ Jubilee Insurance Core Products and Services

Jubilee offers a comprehensive range of insurance, pension, and asset management solutions for individuals, families, and businesses.

Category	Key Products and Services
Health Insurance	J-Care Medical Cover (comprehensive family plans), CoverBora (affordable inpatient-only), Cover Nafuu (affordable unlimited outpatient), J-Junior (child cover), J-Senior (senior citizens).
General Insurance	Motor Insurance (comprehensive and third-party fire & theft), Home Insurance, Travel Insurance, Professional Indemnity, Fidelity Guarantee, WIBA (Work Injury Benefits Act).
Life & Pension	Ahadi Term Assurance (term life insurance), Education Plan (Career Life Plus), Personal Pension Plan, Personal Provident Fund, Triplex (life policy with survival benefits).
Investments	Jubilee Money Market Fund, Jubilee High-Interest Deposit Fund, Private Wealth Management Account.

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🤝 Jubilee Insurance Customer and Digital Services

Jubilee emphasizes a customer-centric approach and digital convenience:

• Self-Service Portals: They offer customer, agent (J-Force), and supplier portals for managing policies and transactions online.

• Health Services: Many health plans include value-added services through their Always With You program, such as telemedicine, mental wellness support, and drug delivery services.

• Easy Enrollment: They promote a paper-free, instant enrollment process for certain health products.

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Jubilee Insurance Company’s Products

A. Jubilee Insurance Company’s Life & Pension Products

1. The Faida Elite Insurance plan

The Faida Elite Insurance plan is a versatile universal life insurance product designed to grow with you. This plan offers premium payment flexibility, robust investment opportunities, and a comprehensive death benefit, ensuring that your evolving insurance needs are always met.

Why Choose the Faida Elite Insurance Plan?

Flexible Premium Payments

• Invest your extra savings and top up your investments anytime.
• Choose the most convenient way to pay your premiums: yearly, half-yearly, quarterly, monthly, or as a single premium.

Easy Liquidity

• Enjoy up to three partial withdrawals during the policy term, after the policy has been active for two years.
• Each withdrawal will be capped at 15% of the fund value.
• Full Withdrawal, allowable from the first policy year.

Adequate Protection

• Safeguard your family with a life cover ranging from KES 100,000 to 1,000,000 throughout the policy term.

Attractive Investment Returns

• The Faida Elite Plan invests in a diverse portfolio managed by seasoned professionals, aiming to deliver competitive returns on your investment. This helps ensure that your money works for you.
• The power of compounding – your investments will grow over the years, providing significant potential for wealth accumulation. The longer you stay invested, the more your money will grow.

Start at KES 5,000 per month or KES 100,000 for a single premium.

SMS Faida to 24464.

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C. Jubilee Insurance Company’s Asset Management Products

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D. Jubilee Insurance Company’s Wellness Programs

These include:

1. The “Do Anything For The Steps Campaign”
2. The Mum’s Club
3. The ABC Maternity Package
4. The Jubilee Insurance mental wellness program

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Jubilee Insurance Company’s History

Founded in 1937, Jubilee Holdings Limited (JHL) was the first incorporated insurance company in Mombasa and has grown to become the leading regional composite insurer. Over the years, we have earned the trust and loyalty of over 1.9 million clients across Kenya, Uganda, Tanzania, Burundi, and Mauritius, thanks to our dedication to creating insurance solutions with passion and an unwavering commitment to excellence.

Jubilee Life Insurance Limited, Jubilee Health Insurance Limited, and Jubilee Asset Management Limited are the subsidiaries of JHL in Kenya, each contributing to our mission of providing comprehensive financial solutions.

We are proud to be listed on the Nairobi Securities Exchange, Dar-es-Salaam Stock Exchange, and the Uganda Securities Exchange, reflecting our strong financial stability, risk management practices, and commitment to maintaining the highest standards of excellence.

At Jubilee, we believe in going beyond the ordinary. Through our “There’s Living and There’s Living Free” campaign, we affirm our brand promise: to empower our clients not just to live, but to live free—free from financial worries, free to plan for the future, and free to embrace life’s possibilities with confidence. This campaign underscores our dedication to enhancing the quality of life for our clients, providing them with peace of mind and the freedom to enjoy every moment.