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Licenced Claim Settling Agents in Kenya {IRA Official List}
Best Insurance Companies in Kenya

Best Insurance Companies in Kenya

A Claim Settling Agent in Kenya is an entity or person licensed under the Insurance Act to officially handle and negotiate the settlement of an insurance claim on behalf of an insurer (the insurance company).

Here is a breakdown of what they are and who may perform this function:

đź“ś Key Roles and Regulation in Kenya

Aspect Description
Official Definition A professional licensed by the Insurance Regulatory Authority (IRA) to undertake the business of settling and negotiating the settlement of insurance claims on behalf of the insurer.
Regulatory Body The Insurance Regulatory Authority (IRA) is the body responsible for licensing and overseeing claim settling agents and other insurance service providers in Kenya.
Licensing Only registered claims settling agents, brokers, agents, loss adjusters, loss assessors, and surveyors are legally allowed to carry on the business of claims processing in Kenya.
Key Qualifications To be licensed, the Principal Officer of a Claims Settling Agent typically requires a degree or diploma in insurance and must be a current Associate member of the Insurance Institute of Kenya (AIIK) or another recognized professional body.

đź‘Ą Who Acts as a Claim Settling Agent?

While the term refers to a specific licensed category, the function of claims settlement can involve several licensed intermediaries:

  1. Dedicated Claim Settling Agencies: These are firms specifically licensed to handle this business. For example, some licensed entities in the past have been listed as “Claims Settling Agency.”

  2. Loss Adjusters/Assessors: These professionals are licensed to assess, investigate, negotiate, and settle losses, often working on behalf of the insurer to determine the true value of a claim before payment.

  3. Insurance Companies (Insurers): Ultimately, the insurance company itself (e.g., GA Insurance, Jubilee Insurance, Britam, etc.) is responsible for the timely and fair settlement of a claim and has an internal claims department that handles the process.

  4. Insurance Brokers: While primarily representing the client (the insured), brokers also play a crucial role in assisting their clients with the process of preparing, submitting, and following up on claims to ensure efficiency.

🔎 How to Find a Licensed Agent

Since licensing is mandatory, the most reliable source for a definitive list of currently authorized agents is the Insurance Regulatory Authority (IRA). They publish lists of all licensed insurance intermediaries, including:

  • Insurance Brokers

  • Claim Settling Agents

  • Loss Adjusters

  • Insurance Surveyors

Licenced Claim Settling Agents in Kenya {IRA Official List}
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The Education News Hub Editorial Team is made up of vibrant and experienced editors. Brian Yano is an accomplished longtime Digital Media Journalist at Educationnewshub.co.ke with a great passion for research and fact-checking. He delivers engaging content across diverse topics, with a special interest in Education matters. On her part, Yvonne Kemunto is a journalist, dedicated to unraveling stories that matter. With a keen eye for detail and a passion for storytelling, she brings a fresh perspective to the world of media. Her commitment to detail and excellence shines through in every piece she crafts. Our newest member of the Editorial Team is Jennifer Mumbo. She is a Seasoned Multimedia Journalist with several years' experience; dating back to 2018. Jennifer has a passion for education, sports, tech, politics and entertainment. You can reach the editors at educationnewshub3@gmail.com.

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