Loss adjusters play a crucial, independent role in the insurance claims process in Kenya.

Here is an overview of insurance loss adjusters in Kenya, including examples of firms and the general professional requirements:

Key Loss Adjusting Firms in Kenya

Several firms and individual professionals offer loss adjusting services in Kenya. These include:

• General Adjusters Kenya Ltd: A major chartered loss adjusting and surveying firm operating since 1998 in Kenya and Uganda.

• Credible Loss Adjusters: A firm emphasizing integrity, professionalism, and accuracy across various classes of insurance claims.

• Proximate Adjusters Limited: Chartered Loss Adjusters & Surveyors specializing in various policies like Fire, Burglary, and Contractors All Risks.

• Advanta Global Services (Kenya): An international firm with senior loss adjusters in Nairobi specializing in property, business interruption, and fidelity guarantee.

• McLarens Young International: Listed as a provider for major and technical losses.

• International Loss Adjusters Ltd and Kenya Loss Assessors & Surveyors Ltd are other firms listed in the business directories.

These firms work as independent specialists who investigate claims on behalf of insurance companies and other clients to assess the damage, determine the cause of the loss, verify coverage, and recommend a fair settlement.

🏛️ Regulatory and Professional Body

The professional body that represents the interests of loss adjusters and risk surveyors in the country is:

• Institute of Loss Adjusters & Risk Surveyors (IARS): This is a non-profit professional body that focuses on the furtherance of professional education and practice in loss adjusting, risk surveying, motor assessment, and insurance investigation. They are based at the College of Insurance in Nairobi.

📝 Requirements to Practice as a Loss Adjuster

The insurance sector in Kenya is regulated by the Insurance Regulatory Authority (IRA), under the Insurance Act, Cap 487. To operate as a Loss Adjuster in Kenya, the principal officer of the firm must meet specific requirements, which include:

1. Professional Qualification: The Principal Officer must possess a qualification in loss adjustment from a recognized institution.

2. Experience: A minimum of five years of working experience in insurance loss adjustment.

3. Registration and Licensing: The firm must be registered and licensed by the Insurance Regulatory Authority (IRA) to legally carry on insurance business. This involves submitting an application, paying a registration fee, and providing proof of a sound financial standing (for corporate applicants).

Professional qualifications from bodies like the Chartered Insurance Institute (CII) and the Chartered Institute of Loss Adjusters (CILA) are highly regarded in the industry.

Licenced Loss Adjusters in Kenya {IRA Final List}