TEACHERS SERVICE COMMISSION – SERVICE DELIVERY CHARTER

In need of any TSC service? Well. Here is a guideline on how to get them plus charges.   

S/N SERVICE (S) RENDERED OBLIGATION(S)/

REQUIREMENT(S)

COST TIME FRAME
1. Service upon visit to TSC

offices

Make enquiry Free Will be attended to

within 10 minutes

2. Response to correspondence Submit written

enquiry

Free Within 14 days
3. Registration of Teachers Submit duly filled

online application

Kshs 1000 Within 30 days
4. Teacher Recruitment Submit application against Advertised Posts Free Acknowledgement within 14 days.

Interview results to be communicated

within 15 days

5. Transfer of teachers Submit duly filled application form Free Acknowledge application within 14 days and communicate

decision in 90 days

6. Assignment of teachers
i.   Posting after recruitment Fill employment form Free Posting letter to be

dispatched within 30 days

ii.  Posting after leave Submit application 30 days before

expiry of leave

Free Within 7 days
iii. Appointment to Administrative position Apply for advertised posts Free Acknowledge within 14 days and appoint successful candidate within 30 days
7. Promotions
i.   Competitive Promotion Submit application against

advertised posts

Free Within 3 months
ii.   Common Cadre Promotion Submit application 30 days before due

date

Free 30 days
8. Discipline Cases
  i.   Determination Submit defence statement within 21 days after

interdiction

Free Determine the case within 3 months after registration
  ii.   Review Submit application within 90 days from the date of the letter

communicating

Ksh.2000 Within 3 months
    decision    
9. Payment of salaries and

uploading of pay slips

Perform assigned

duty

Free By last day of the

month

10. Processing of                              benefits on exit from service

i.      Compulsory Retirement

ii.      Voluntary Early Retirement

iii.     Resignation on Marriage Grounds

iv.        Retirement on Medical Grounds

v.         Death Gratuity

Submit application on prescribed forms and attach specified documents at County/ Sub- County offices  

 

Free

 

 

Within 3 months

11. Complaint Handling and Resolution Written complaint Free Initiate resolution

process within 7 days

 

1 COMMENT

  1. edward mwirigi Gitonga. KAGOJi

    The Pension. At The. Treasury wished. You TSC. To submit. Letter. Of Permanent. And. Pensionable For Edward M . G . KAGOJi TSC No. 227909. To process PPO. Please act on Letter sent you. On. 21st October. 2021. IRetired on. 30 June 2020

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