NHIF Contacts and Offices Countrywide

NHIF services online. Your ultimate guide.

The National Hospital Insurance Fund, NHIF, registers all eligible members from both the formal and informal sector. For those in the formal sector, it is compulsory to be a member.

For those in the informal sector and retirees, membership is open and voluntary. To register with NHIF as a member, fill in the Members Form. To register as an employer or organized group, fill in the Employers Form.

How to Contact NHIF

Did you know that contacting NHIF is pretty easy? Well. Here are all the official and updated NHIF Contacts:

P.O. Box: 30443 – 00100, Nairobi, Kenya.
Phone: 0800 720 601, (020) 2723255/56
Phone: (020) 2714793/94, (020) 2722527
SMS to 21101 for help
Fax: (020) 2714806

Enquiries: ek.ro.fihn@eracremotsuc
Complaints: ek.ro.fihn@stnialpmoc
Liaise: ek.ro.fihn@ofni
Fraud: ek.ro.fihn@duarf or (020) 2714803
Branches: Located Country Wide

For enquiries please use the following contact details or write to us.

- P.O BOX: 30443 – 00100, Nairobi, Kenya
- Enquiry: customercare@nhif.or.ke
- Complaints: complaints@nhif.or.ke
- Laise: info@nhif.or.ke
- Fraud: fraud@nhif.or.ke or (020) 271 4803
- Fax: (020) 271 4806

Phone	: (020) 272 3246
	: (020) 272 3281/2
	: (020) 272 3290
	: (020) 272 3296/7
	: (020) 272 2527
	: (020) 271 4793
	: (020) 271 4794
	: (020) 271 4804
	: 0800 720 601

NHIF Working Hours

Monday – Friday – 8am to 5pm
Saturday & Sunday – Closed

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