Old Mutual Kenya {Ultimate Guide}

Old Mutual Kenya‘s details, offices, contacts, services, insurance packages and history: Old Mutual is a premium African financial services group that offers a broad range of solutions to retail and corporate customers in Kenya. The group in Kenya comprises several entities, including those formerly under UAP Holdings Limited.

Here is a summary of the main products and services offered by Old Mutual Kenya, along with their key contact information:

💼 Old Mutual Kenya’s Products and Services

Old Mutual Kenya offers comprehensive solutions in Insurance, Savings, and Investments for both personal and business needs.

1. 🛡️ Insurance Solutions

Life, Home & Funeral: Whole Life, Term Cover, Last Expense (Funeral Cover), Home Insurance, etc.
Health Insurance (Afyaimara): Comprehensive family cover, covers for juniors and seniors, county-level plans, and executive options.
Car & Travel Insurance: Motor Private, Motorcycle, Commercial Insurance (Trucksure, PSV Self Drive, etc.), Travel Insurance, and COMESA Yellow Card.
Disability & Critical Illness: Personal Accident cover (MaxPac), Severe Illness, Accidental Death/Disability.
General Insurance: Protection against various risks and financial loss, including indemnity.

2. 💰 Savings and Investment Solutions

Unit Trusts (Mutual Funds): Includes the popular Money Market Fund, Balanced Fund, Equity Fund, Bond Fund, and Dollar Money Market Fund.
Retirement Plans: Personal Pension Plan.
Education Plans: Lengo Education Plan, Elimika Education Plan.
Savings Plans: Lengo Digital Savings Plan, Hakika Savings Plan.
Private Wealth Management and Alternative Investments.

3. 🏦 Banking

The Old Mutual Group in Kenya also includes Faulu Microfinance Bank, which offers banking, insurance, and savings solutions.

📍 Old Mutual Kenya’s Contact and Head Office

The head office is located in Nairobi, and they have various branches across the country.

Contact Detail	Information
Head Office Address	Old Mutual Tower, Upper Hill Road, Nairobi, Kenya
P.O. Box	P.O. Box 43013 – 00100, Nairobi, Kenya
Tel/Switchboard	+254 20 2850 000
Mobile/Switchboard	+254 711 065 000
Call Centre	+254 711 065 100 / +254 711 010 100
Customer Service Email	customerservice@oldmutual.co.ke

🏛️ Old Mutual Kenya: Overview & History

Old Mutual Holdings PLC (formerly UAP Holdings Limited) is a premium pan-African financial services group.

Parent Company: Old Mutual Limited (OML), established in Cape Town in 1845.
Integrated Model: The group operates an integrated financial services business model, offering insurance, investment, banking (through Faulu Microfinance Bank), and savings solutions.
Local Roots: The group’s origins in Kenya date back to the 1920s with the Provincial Insurance Company of East Africa.
Recent History/Merger: The Old Mutual Group in East Africa was formed following the acquisition of Faulu Microfinance Bank in 2014 and UAP Holdings Limited in 2015. The combined entity became the UAP-Old Mutual Group and later consolidated under the Old Mutual brand.

📞 Old Mutual Kenya’s Key Contacts and Head Office

Detail	Information
Head Office Address	Old Mutual Tower, Upper Hill Road, Nairobi.
P.O. Box	43013 – 00100, Nairobi, Kenya.
General Mobile/SMS	+254 711 065 000 or SMS 22801
Call Centre (Need Help)	+254 711 065 100 / +254 711 010 100
Customer Service Email	customerservice@oldmutual.co.ke
Whistle-blowing Number	0800 722 626

📍 Old Mutual Kenya’s Branch Office Locations

Old Mutual Kenya maintains a broad network of offices across various regions.

Region	Branch/Office Name	Selected Address Details
Nairobi	Head Office	Old Mutual Tower, Upper Hill Road
Nairobi	Kimathi Branch	Old Mutual Building, First Floor, Kimathi Street
Nairobi	Bishop Garden	Bishops Garden Towers, Ground Floor, 1st Ngong Avenue
Central	Nyeri Branch	Sohan Plaza, Upper Ground Floor, Gakere Road
Central	Thika Branch	Twin Oak Plaza, Kwame Nkrumah Road
Coast	Mombasa Branch	Acacia Center, Mezzanine 1, Nyerere Avenue
Rift Valley	Nakuru Branch	Prestige Plaza, Off Kenyatta Avenue
Rift Valley	Eldoret Branch	Imperial Court, 1st Floor, Nairobi/Uganda Highway
Western	Kisumu Branch	Tivoli Center, Jomo Kenyatta Avenue
Western	Kisii Branch	Ouru Complex, Ground Floor, Kisii – Kisumu Road

🛡️ Old Mutual Kenya’s Financial Solutions and Insurance Packages

Old Mutual offers a comprehensive range of financial solutions for Personal, Business, Corporate, and Investment needs.

1. Personal & Family Insurance

Category	Key Insurance Packages/Covers
Health	Afyaimara Family Cover (including Junior, Senior, County, and Executive options), Global Healthcare Claims.
Life Assurance	Whole Life (lump sum on death), Term Cover (for a specific period), Last Expense (Funeral Cover).
General Insurance	Motor Insurance (Private and Commercial), Home Insurance (against theft, fire, etc.), Travel Insurance, Golfer’s Insurance.
Accident & Disability	Personal Accident (MaxPac), Student MaxPac Personal Accident, Accidental Death/Disability Cover, Severe Illness Cover.
Retirement & Savings	Personal Pension Plan, Lengo Digital Savings Plan, Elimika Education Plan (Life cover with investment).

2. Business & Corporate Solutions

Category	Key Services/Covers
Employee Benefits	Group Life and WIBA (Work Injury Benefits Act), Group Medical, Group Critical Illness, Group Last Expense, Group Credit Cover.
Asset Protection	Commercial Property Insurance, Contractors All Risk, Political Violence, Terrorism and Sabotage, Livestock and Crop Insurance.
Liability	Professional Indemnity, Public Liability, Doctor’s Professional Indemnity Cover, Products Liability, Directors and Officers Liability.
Investment	Umbrella Pension Scheme, Pension & Provident Fund Management, Investment Advisory.

3. Investment Services

Old Mutual also offers various wealth and asset management solutions:

Old Mutual Unit Trusts (for investment diversification)
Alternative Investments
Private Wealth Management¹
Pension Fund Management

Old Mutual Kenya’s Products List

1. Education Plans

- - - Lengo Education Plan
    - Elimika Education Plan

2. Investment Plans

- - - - Private Wealth Management
      - Unit Trusts

3. Retirement Plans

- - - - Personal Pension Plan

4. Savings Plans

5. Life, Home & Funeral

- - - - Whole Life
        
        Term Cover
        
        Last Expense
        
        Home Insurance
        
        Golfer’s Insurance

9. Financial Education

10. Digital Solutions

The ‘Contact Us’ Page

Head Office
Old Mutual Tower, Upper Hill Road, Nairobi

P.O. Box 43013 – 00100
Nairobi, Kenya.

Tel: +254 20 2850 000
Mobile: +254 711 065 000
Call Centre: +254 711065100 / +254 711010100

E-mail: customerservice@oldmutual.co.ke

Whistle blowing number: 0800 722 626

Old Mutual Investment Group Limited: omigclientservice@oldmutual.co.ke

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