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The Knec Query Management Information System (QMIS) for online Confirmation of Examination Results, Certificate name changes

The Knec Query Management Information System (QMIS)

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Did you know that you can easily get Certification of Examination Results if you have lost your Knec certificates or get Confirmation of Examination Results and even equate your Foreign Qualifications online? Well. Thanks to the Knec Query Management Information System (QMIS) you can now get these services without necessarily making physical visits to the the Knec offices.

The Kenya National Examinations Council (KNEC) has automated the process of submitting examination related queries by clients. The Query Management Information System (QMIS) is accessible online and therefore, clients do not need to visit KNEC offices physically to raise queries unless they are collecting documents generated after their queries have been resolved.

The Query Management Information System (QMIS) is an electronic system for online
submission and processing of queries related to examination results and other services such as (confirmation, equation and certifications) by KNEC stakeholders and General public.

The use of QMIS started on 1st July 2018 and clients have embraced the platform, so far a good number have registered to use the system and many have launched queries.

Examples of queries handled by the system are:

S/N Query Description
1 Bio data Amendments name, photo, gender, year of birth, birth certificate number, citizenship, entry code
2 Direct Recoveries (only for schools) slips, certificates, result printout
3 Results (Marks) queries Concerns on absenteeism, missing
marks and payment queries.

See also; How to get KCSE 2020-2021 results via Knec SMS code and for whole school (See all KCSE results analysis and ranking)

Services that are available through the Knec QMIS 

Services are also handled through the system. These include:

  • certification letter;
  • confirmation statements and
  • equations of foreign qualifications.

To access the system to launch and track queries\ services, clients should have a computer\mobile phone with internet access.

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