UAP Old Mutual Group {Ultimate Guide}

UAP Old Mutual Group’s details, offices, contacts, services, insurance packages and history: The UAP Old Mutual Group is an integrated financial services provider in East Africa, operating as a part of the larger Old Mutual Limited (OML), a premium African financial services group.

The Group was formed through the consolidation of Old Mutual’s investments in Kenya, including the acquisition of a controlling stake in Faulu Microfinance Bank and UAP Holdings.

Here is a summary of the Group:

🌍 UAP Old Mutual Group’s Operations and Presence

• Headquarters: Old Mutual Tower, Upper Hill, Nairobi, Kenya.

• Regional Footprint: The Group operates in Kenya, Uganda, South Sudan, and Rwanda.

• Parent Company: Old Mutual Limited (OML), which is listed on the Johannesburg Stock Exchange.

💰 UAP Old Mutual Group’s Key Services and Products

The UAP Old Mutual Group offers a comprehensive range of financial solutions for individuals, businesses, and institutions, which are broadly categorized into:

Category	Product Examples
Insurance	Life Assurance: Whole Life, Term Cover, Last Expense (Funeral), Education Plans, Personal Pension. General Insurance: Motor (Private, Commercial), Home, Travel, Golfer’s Insurance, Personal Accident, Group Life.
Health Insurance	Medical covers like Afyaimara Family Cover, Global Healthcare, Group Medical Insurance.
Investments	Unit Trusts: Money Market Fund, Balanced Fund, Equity Fund, Bond Fund. Other: Private Wealth Management, Investment Advisory.
Banking	Provided through Faulu Microfinance Bank.

📞 UAP Old Mutual Group’s Contact and Head Office (Kenya)

• Head Office: Old Mutual Tower, Upper Hill Road, Nairobi, Kenya.

• Postal Address: P.O. Box 43013 – 00100, Nairobi, Kenya.

• General Phone: +254 20 2850 000 or +254 711 065 000

• Customer Care: +254 711 065 100

• General E-mail: customerservice@oldmutual.co.ke

They also have multiple branch locations across Kenya, including in Mombasa, Nakuru, Eldoret, Kisumu, Nyeri, and Meru.

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🌍 UAP Old Mutual Group’s Overview and History

History of Old Mutual

• Established: Old Mutual was founded in Cape Town, South Africa, in 1845 as the country’s first mutual life insurance company.

• Current Structure: Today, Old Mutual Limited (OML) is an African-focused investment, savings, insurance, and banking group operating across 13 countries.

Formation of UAP Old Mutual Group

• UAP Holdings Roots: UAP Holdings’ origins in Kenya date back to the 1920s with the incorporation of the Provincial Insurance Company of East Africa. It grew into a prominent East African financial services group.

• Merger: The UAP Old Mutual Group was formed in 2015 after Old Mutual Limited acquired a controlling stake in Faulu Microfinance Bank (in 2014) and UAP Holdings (in 2015).

• Integrated Model: The Group now operates using an integrated financial services model, offering a comprehensive range of solutions (Investment, Insurance, Banking, and Savings) through a wide network.

• Footprint: The Group has a growing footprint in East Africa, with operations in countries like Kenya, Uganda, Tanzania, South Sudan, and Rwanda.

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💼 UAP Old Mutual Group’s Core Services

The UAP Old Mutual Group provides a broad spectrum of financial solutions to retail and corporate customers, generally falling into four main categories:

Service Category	Description of Offerings
Insurance	General Insurance (Non-Life), Life Assurance, Health Insurance.
Investment	Investment Management, Securities Brokerage, Unit Trusts, Alternative Investments, and Private Wealth Management.
Banking	Microfinance Banking services (primarily through Faulu Microfinance Bank in Kenya).
Savings & Retirement	Savings Plans, Education Plans, and Personal Pension Plans.

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🛡️ UAP Old Mutual Group’s Key Insurance Packages

The insurance offerings cover both personal and business needs:

Personal Insurance

• Health Insurance: Packages like Afyaimara Family Cover (including Junior and Senior options) which cover inpatient, outpatient, maternity, dental, and optical services, as well as critical illness.

• Life Assurance:

  • Whole Life and Term Cover plans.

  • Last Expense Cover (Funeral Insurance) to ease financial burdens during difficult times.

  • Education Plans (e.g., Lengo Education Plan, Elimika Education Plan).

  • Savings Plans (e.g., Lengo Savings Plan).

• General Insurance:

  • Motor Insurance (Private, PSV Self Drive, Commercial, Trucksure).

  • Home Insurance.

  • Accident Cover (Personal Accident/MaxPac, Student MaxPac, Accidental Death, Accidental Disability).

  • Travel Insurance.

  • Golfer’s Insurance.

Corporate/Business Insurance

• Employee Benefits: Group Life Assurance, Group Personal Accident, and Group Medical Insurance.

• General Business Cover: Motor Commercial, Construction & Engineering, Industrial All Risk, Marine Insurance (Hull and Cargo), Crime, Cash in Transit, and Office Compact cover.

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🏢 UAP Old Mutual Group’s Head Office and Contact Details (Kenya)

The primary contact information for the Head Office in Kenya is typically centralized at the Old Mutual Tower.

Detail	Information
Head Office Address	Old Mutual Tower, Upper Hill Road, Nairobi, Kenya.
Postal Address	P.O. Box 43013 – 00100, Nairobi, Kenya.
General Telephone	+254 20 2850 000
Mobile/Switchboard	+254 711 065 000
Customer Service	+254 711 065 100 / +254 711 010 100
Email (Customer)	customerservice@oldmutual.co.ke

UAP Old Mutual Group’s Regional Offices (Branches in Kenya)

The Group maintains a network of branches across Kenya, including locations in:

• Nairobi (e.g., Kimathi, Bishop Garden)

• Central (e.g., Thika, Nyeri)

• Eastern (e.g., Machakos, Meru)

• Nyanza (e.g., Nakuru, Eldoret)

• Western (e.g., Kisumu, Kisii)

• Coast (e.g., Mombasa)

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UAP Old Mutual Group’s Products Service List

1. Personal

2. Business

3. Corporate

4. Investment