TSC POLICY ON MENTORSHIP & COACHING IN THE TEACHING SERVICE
VISION
A transformative teaching service for quality education
MISSION
To professionalize the teaching service for quality education and development
OUR CORE VALUES
| CONTENTS | ||
| VISION MISSION | ii ii | |
| OUR CORE VALUES PREFACE FOREWORD ACKNOWLEDGEMENTS ACRONYMS DEFINITION OF TERMS 1.0 INTRODUCTION | ii v vi vii viii ix 1 | |
| 2.0 RATIONALE | 2 | |
| 3.0 OBJECTIVES OF THE POLICY | 2 | |
| 4.0 POLICY STATEMENT | 3 | |
| 5.0 POLICY PRINCIPLES | 3 | |
| 5.1 National Values | 3 | |
| 5.2 Professionalism | 3 | |
| 5.3 Confidentiality | 3 | |
| 5.4 Non-Discrimination | 3 | |
| 5.5 Voluntary Participation | 4 | |
| 5.6 Collaboration | 4 | |
| 5.7 Sustainability | 4 | |
| 5.8 Protection of the Mentee | 4 | |
| 5.9 Lifelong Learning | 4 | |
| 6.0 THE SCOPE | 4 | |
| 7.0 LEGAL AND POLICY FRAMEWORK | 5 | |
| The Constitution of Kenya Teachers Service Commission Act, 2012 5 Code of Regulations for Teachers (CORT) Code of Conduct and Ethics for Teachers (COCE) | 5
5 | |
| 7.5 International Labor Organization (ILO) Conventions | 5 | |
| 7.6 The Sexual Offences Act, 2018 | 6 | |
| 8.0 IMPLEMENTATION FRAMEWORK | 6 | |
| 9.0 RISKS ANALYSIS | 6 | |
| 10.0 MONITORING AND EVALUATION | 7 | |
| 11.0 REVIEW OF THE POLICY | 7 | |
| APPENDIX I: GUIDELINES FOR INDUCTION MENTORSHIP AND COACHING | 8 | |
| 1.0 Introduction | 8 | |
| 1.1 Objectives of Mentorship and Coaching | 8 | |
| 2.0 IMPLEMENTATION FRAMEWORK | 9 | |
| 3.0 IMPLEMENTATION STRATEGIES | 10 | |
| 4.0 TIMEC IMPLEMENTATION MODALITIES | 10 | |
| 5.0 IDENTIFICATION AND SELECTION PROCESS | 11 | |
| 5.1. Mentors/Coaches | 11 | |
| 5.2 Identification of Mentors at Institutional Level | 11 | |
| 5.3 Identification of Mentees | 12 | |
| 5.4 Orientation of Mentors and Mentees | 13 | |
| 5.5 The Mentorship and Coaching Session | 12 | |
| 5.5.1 Preparation | 12 | |
| 5.5.2 Negotiation | 13 |
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iii | |||
| 5.5.3 Progress Assessment | 13 | ||
| 5.5.4 Closing | 13 | ||
| 5.6 Duration of the programme | 14 | ||
| APPENDIX II: DUTIES AND RESPONSIBILITIES OF THE IMPLEMENTATION OFFICER | 14 | ||
| The Role of the Commission Secretary and Directors at the Headquarters The Role of National Trainers (NTs) The Role of Regional Directors and County Directors | 14
16 | ||
| 1.3 The Roles of Sub-County Directors | 16 | ||
| 1.4 The Roles of the Heads of Institutions | 17 | ||
| 1.5 The Roles of Mentors/Coaches | 16 | ||
| 1.6 The Roles of Mentees…………………………………………………………………….. | 17 | ||
| APPENDIX III: OTHER PARAMETERS | 18 | ||
| 1.0 Security and Vetting | 18 | ||
| 2.0 Conduct | 18 | ||
| 3.0 Incentives | 18 | ||
| 3.1 Dispute resolution | 18 | ||
| 3.2 Discipline | 18 | ||
| 3.3 Grievances | 19 | ||
| APPENDIX IV – PROGRAMME IMPLEMENTATION TOOLS | 20 | ||
| ANNEX I: MENTORING AND COACHING AGREEMENT FORM | 20 | ||
| ANNEX II: MENTORSHIP AND COACHING SESSION LOG | 21 | ||
| ANNEX III: MENTORSHIP AND COACHING JOURNAL ANNEX IV: INDUCTION, MENTORSHIP AND COACHING PROGRAMME FEEDBACK FORM (To be filled by the Mentor) | 23
25 | ||
| ANNEX V: MENTORING AND EVALUATION TOOL (for supervisor) ACRONYMS | |||
| CEO | – Chief Executive Officer | ||
| CD | – Teachers Service Commission County Director | ||
| COCE | – Code of Conduct and Ethics | ||
| CORT | – Code of Regulations for Teachers | ||
| ILO | – International Labor Organization | ||
| ITSD | – Institute of Teacher Support and Development | ||
| MTs | – Master Trainers | ||
| NTs | – National Trainers | ||
| RD | – Teachers Service Commission Regional Director | ||
| SCD | – Sub County Director | ||
| TIMEC | – Teacher Induction, Mentorship and Coaching | ||
| ToTs | – Trainer of Trainers | ||
| TPAD | – Teacher Performance Appraisal and Development | ||
| TPD | – Teacher Professional Development | ||
| TSC | – Teachers Service Commission | ||
PREFACE
The Induction Mentorship and Coaching Programme has been established to complement other professional development initiatives such as the internship programme, school support programmes and those related to skills development in the teaching service. Mentorship and Coaching takes place when an experienced teacher or expert assists a teacher to grow in all spheres of their life as a proffessional.
The programme is in line with the Commission’s reform agenda and adoption of best practices in career development, professional conduct and performance management for efficient service de-livery in the teaching service. The programme is informed by the need to engage on preventive strategies and a corrective approach in the management of teacher professional conduct and per-formance. The mentor facilitates career and psycho-social development of a mentee by providing required professional support which will help to prevent occurrence of professional misconduct. This will result in improved performance in the teaching service leading to overall improved learn-ing outcomes.
The Mentorship and Coaching programme will help the teacher to make more informed decisions in their professional practice and personal lives, while also providing a full opportunity for them to access an exciting and fulfilling career. It is envisaged that the Mentorship and Coaching pro-gramme will influence employee retention by helping to establish a life-long learning culture that is attractive to top talent who desire growth opportunities in the teaching profession.
This Policy Framework will provide clear guidance in institutionalizing the mentorship and coaching programme in the teaching service. It outlines the mechanism for the roll out and for effective co-ordination at national, regional, county and institutional levels.
FOREWORD
The Constitution of Kenya mandates the Teachers Service Commission to manage the teachers and monitor the teaching standards in the learning institutions. This contributes to achievement of quality education in Kenya. The TSC Act, 2012 provides that the Commission shall monitor the conduct and performance of teachers in the teaching service among others.
Due to the changing dynamics in the teaching service largely contributed by globalization, technological changes and other social disruptions, the teachers require support systems to manage the rapid changes and fit in. The changing work environment has resulted in teachers having professional challenges especially where the support systems are weak. Over the years, the Commission has put in place regulations and policies to guide the implementation of its functions. However, the Commission still grapples with challenges of teacher conduct and performance, which aggravates the inadequate staffing in the teaching service.
Teacher professional misconduct leads to wastage in the education sector. The man-hours wasted in the form of lost teacher-learner contact time results in poor learning outcomes and a drop in performance at all levels. To address this challenge, the Commission, in its Strategic Plan 2019 -2023, committed to implement mentorship and coaching as a preventive strategy that pre-empts indiscipline amongst teachers rather than corrective mechanisms in management of discipline.
The Teacher Induction, Mentorship and Coaching (TIMEC) Programme will enable mentees get adequately guided on their rights and obligations as enshrined in the Code of Regulations for Teachers (CORT). This will ensure that they have the right information to enable them comply with professional ethics and ethos.
Apart from supporting teachers with challenges of professional misconduct, the programme will also help teachers appointed to take up new assignments and those with identified per- formance gaps under the Teacher Performance Appraisal and Development (TPAD). Teachers who are newly recruited and newly appointed Heads of Institutions will find the necessary support to cope with their work and perform optimally when supported under the TIMEC Programme.
The Commission will also ensure that those teachers with notable performance gaps will get the necessary support from the programme. Under the principle of lifelong learning, the programme will bridge gaps and make the teachers perform better in their work. It will improve a teacher’s self-esteem thereby resulting into a more productive professional.
Finally, it is my expectation that the implimentation of the policy will be a valuable guide to all persons involved in the process of managing the institutionalisation of Mentorship and Coaching in the teaching service
ACRONYMS
CEO – Chief Executive Officer
CD – Teachers Service Commission County Director COCE – Code of Conduct and Ethics
CORT – Code of Regulations for Teachers ILO – International Labor Organization
ITSD – Institute of Teacher Support and Development
MTs – Master Trainers
NTs – National Trainers
RD – Teachers Service Commission Regional Director SCD – Sub County Director
TIMEC – Teacher Induction, Mentorship and Coaching ToTs – Trainer of Trainers
TPAD – Teacher Performance Appraisal and Development TPD – Teacher Professional Development
TSC – Teachers Service Commission
DEFINITION OF TERMS
Coaching
An approach where a supervisor supports an individual or a team by building their skills, competencies and attitudes through direction and instruction inorder to learn a paricular skill (current skills or acquiring new skills) or work towards a set goal. The purpose of coaching is to improve the individual’s performance on the job.
Induction
This entails building the capacity of the field officers, members of the Boards of Management (BoM), institutional administrators and newly appointed teachers with regard to the professional regulations, the processes and procedures in the management of teacher discipline amongst others. It also familiarizes them with work procedures and standard requirements. These are critical in guiding the professional conduct and work ethics of a teacher.
Log
Is a record of sessions attended which enumerates sessions attended helping both the men-tor/ coach and mentee/ to keep track of the areas covered, review the action plan and prepare for the next session.
Mentorship
A structured, sustained process of enabling an individual to gain more knowledge and skills to assist him/her in advancing professional and personal skills and/or leadership capabilities for more effective service delivery, job perfomance and career management.
Mentee
A person who is guided and supported by a more experienced individual in the field of interest and area of competency building in order to promote continuous personal development and realization of their full pontetial.
Mentor
A specialist and an experienced person who seeks to pass skills, expertise and knowledge to a less experienced teacher with a view to fostering the latter‘s career and personal develpment. A mentor leads by example through his/her expertise or success.
Monitoring and Evaluation
Mechanisms put in place to ensure adherence to quality, standards, cost effectiveness and relevance of a Programme through continuous review of its implemtentation to meet the intended purpose as well as ensure its sustainability.
Teacher Cluster groups
These are formation of teachers at all educational levels within a certain geographical area whose activititie are connected, with the aim of successful innovative developments. Cluster groups provide a system for interraction, with the aim of creating conditions for support,
re-search and sharing experiences.
The Commission has a Constitutional and statutory mandate to implement among others, teacher management functions aimed at improving professionalism and integrity and safety and wellbeing of learners in learning environment. These include; exercising disciplinary control, enforcement of the relevant regulations, monitoring conduct and performance, promote professional support and devel-opment.
Teacher Induction Mentorship and Coaching (TIMEC) in the teaching service, is a structured teacher support programme aimed at embracing preventive measures in managing teacher professional conduct and performance. The professional support activities developed will enhance teacher competencies, knowledge and skills; for newly recruited teachers, including those on internship, teachers in service with performance gaps, newly appointed institutional administrators and those to be trained as mentors/coaches. The programme is based on a flexible model that allows mentors/coaches/ mentees to interract at institutional level or within zone or cluster groups, while at the same time, continue performing the teaching services.
Mentors will be drawn from; experienced registered teachers, succesful professionals, state and non state players depending on the felt needs. The teacher mentee will be able to develop professional skills and competences, practices and conduct, values and attitudes through experiential learning.
The Teacher Management supervisiors and institutional heads will be trained as Mentors/ Coaches so as to provide the needed support to the teachers. Mentorship and Coaching is based on participatory mode of learning and does not replace, but supplements, the role of immediate supervisor to provide on-the-job training and development. The lack of a policy on institutionalization of TIMEC has seen the practice focus only on induction of newly recruited teachers, albeit in an unstructured and inconsistent manner.
The policy will provide a Comprehensive framework to guide the institutionalization and im- plementation of the Programme.
The Teachers Service Commission has developed the TIMEC programme as part of a broader strategy to develop teachers’ professional ethics and practices. This entails capacity building in; knowledge, skills and competences with the aim of improving teacher conduct, perfor-mance as well as prevent occurrence of discipline. The initiative is one of the long-term inter-ventions aimed at professionalizing the teaching service. The mentees will be equipped with the necessary knowledge, skills, attitudes and values to cope with the new demands of tech-nological changes, curriculum implementation and social dynamics in the work environment. These include among others; induction on provisions of the Code of Regulations and Code of Conduct and Ethics, Careers Progression Guidelines and other relevant laws.
Through the programme, newly recruited teachers, teachers in service, newly appointed adminis- trators will be inducted, guided and supported. The programme will also target teachers experi-encing challenges in professional conduct and performance. The institutionalization of the pro-gramme will contribute to life-long learning, improved professional conduct and performance, provision of quality teaching and improved learning outcomes.
The objectives of the policy are to: –
The Teachers Service Commission is committed to providing induction, mentorship and coaching opportunities to newly recruited teachers in public institutions to enhance their professional growth and development and retention. Teachers in service and those appointed to administrative positions, as well as teachers experiencing challenges in professional conduct and performance, will also be enlisted into the program. The support programmes will aim at building capacity in areas of need in order to improve their performance, service delivery and the wellbeing of learners
This Policy will be guided by the following principles: –
The implementation of this Policy will be guided by the National Values and Principles of Governance as stipulated in Article 10 and Values and Principles of Public Service as stipulated in Articles 232 of the Constitution of Kenya.
The participants will be required to uphold professionalism in their practice. The Mentors and Mentees to conduct themselves professionally as stipulated in the Code of Regulation for teachers (CORT), 2015 and Code of Conduct and Ethics and other Legal instruments.
Mentors, Coaches and Mentees shall have the responsibility to maintain and re-spect confidentiality of all parties.
The process of identification and selection of Mentors, Coaches and Mentees will give an equal opportunity to all at any one period.
The selection of mentors will be anchored on the principle of volunteerism. The mentors will be encouraged to offer their services voluntarily for the good of the teaching profession, personal career growth and the society at large.
The Commission will coordinate and seek to establish partnerships and collabora-tion with relevant stakeholders to support the Induction, Mentorship and Coaching Program.
The Commission will promote institutional ownership of Induction, Mentorship and Coaching Programmes through partnership collaboration to ensure sustainability. This will require synergy and drawing on linkages with other relevant state and non -state stakeholders for an all-round development of the mentees. The programme will also be anchored to existing commissions policy that supports career growth, professional development and reward and sanction so as to motivate and encour-age teacher participation.
The interests of the mentee shall be safeguarded while undertaking the program.
The Commission will ensure continuous professional development of teachers in order to improve and upgrade their knowledge, skills and competences in re-sponse to the ever changing socio economic and technological environment and the requirements in teaching and learning.
The policy will apply to newly recruited teachers, newly appointed institutional administrators and teachers experiencing challenges in professional conduct and performance in the teaching service. It shall also apply to experienced teachers in service who will mentor and coach the above mentioned teacher.
This policy is in compliance with the existing legal provisions and relevant regulations and circular released from time to time :-
The Act requires every registered teacher to comply with the teaching standards prescribed and also undertake career progression and professional development programmes. It also provides for the monitoring the conduct and performance of teachers in the teaching service.
The CORT stipulates that the commission shall administer the performance appraisal system to monitor the conduct and performance of teachers, and use the tool to identify performance gaps and take corrective measures.
The COCE outlines the rules, values and behaviors that are required or prohibited as a condition of professional conduct and performance. It stipulates set of specific behaviors and values to be observed so as to maintain dignity and nobility of the teaching profession.
Article 1 (5) of the Human Resources Development Convention No. 142 of 1975, requires that vocational programmes and policies be enacted to enable all people to develop, apply and use their capabilities as per their own aspirations and societal needs and to improve the ability of the individual to understand and influence the working and social environment.
The Commission will use the existing administrative structures to roll out, monitor and evalu- ate the implementation of the programme. Guidelines for Implementation and Monitoring and Evaluation tool, have been developed to be used at all levels to guide and to monitor and evaluate the roll out.
The possible risks will continuously be analyzed and mitigation strategies put in place. The possible risks and mitigation strategies include: –
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11.0. REVIEW OF THE POLICY
The policy will be reviewed as and when need arises.
APPENDIX I: GUIDELINES FOR INDUCTION MENTORSHIP AND COACHING
1.0. Introduction
The guidelines stipulate the processes and procedures to be undertaken to ensure standardized implementation of the programme at all levels.
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2.0. IMPLEMENTATION FRAMEWORK
IMPLEMENTATION STRATEGIES; –
TIMEC IMPLEMENTATION MODALITIES
Mentors/Coaches
To qualify for enlisting into the TIMEC programme as a mentor/coach, one should be;
Identification of Mentors
The mentors within an institution may be selected from the following: –
5.3. Identification of Mentees
The following teachers are eligible for the programmes as mentees:
Orientation of Mentors and Mentees
programme will enable the prospective mentors and mentees to clearly understand their roles and respon-sibilities as well as the programme objectives.
The Mentorship and Coaching Session
The following activities will be undertaken during the sessions:
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expectations and roles by completing a mentorship plan.
Progress Assessment
Closing
This outlines the procedure of ending a mentorship session. Tasks in this phase will include evaluating if the learning goals have been met and agreeing on the action plan of what needs to be done prior to the next session.
5.6. Duration of the Programme
Mentorship shall be for a period, while coaching will be continuous based on need. The mentorship period shall be for at least one (1) year subject to satisfactory perfor-mance of the mentee. However, the mentor-mentee relationship may last beyond the mentorship period.
The NTs are member of the national technical committee at the headquarters and are responsible for; –
The Regional Directors, and County Directors, as members of the regional committees and as Master Trainers w (MTs) will be responsible for coordination, supervision and reporting of the implementation of the programmes. They will undertake the following activities;
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address any challenges experienced or any emerging issues during the course of the mentorship and coaching year.
Role of Sub-County Directors
The Role of the Heads of Institutions.
Zonal level /cluster groups.
The roles and responsibilities of the mentors/coaches will include; –
The Roles of Mentees
During the mentorship and coaching process, a mentee will be required to: –
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APPENDIX III: OTHER PARAMETERS
To ensure safety and confidentiality of information shared, the mentor and mentee will be required to sign a prescribed confidentiality declaration form.
Upon being enlisted into the Programme the mentor/mentees will abide by the following principles during their interaction at all times; –
On successful completion of the programme,
The resolution of disputes if they occur between mentors and mentees to be dealt with in the following ways; –
Where mentors/coaches/mentees commit acts of misconduct, disciplinary action will be taken in accordance with the CORT, and/or the Laws of Kenya.
If a mentees or mentor feels aggrieved by any matter arising from their working conditions, they may lodge a complaint to the immediate supervisor and /or as per the Commission’s procedure.
I, , do hereby accept to mentor,
in his/her profession as a teacher/school administrator and trust that it will be a rewarding experience in enhancing his/her career and that it will be limited to discussing issues related to the teaching profession and career development.
I commit to abide by the following:
Mentor’s Name: Signature:
Date:
Mentee’s Name: Signature: Date:
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Name of Mentee: ……………………
Name of Mentor: ………………………
Mentoring and Coaching Venue……….…………… Date: ……………………………………
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……………………………………………………………………………………………………………
(To be filled by the Mentor)
Name of Mentor: ……………………………………………………………………..…
Name of Mentee………………………………………………………………………….
If the two above are not consistent, please give an explanation
To be completed by a Supervisor
Region………………………………… County………………………………….
Sub-County…………………………… Institution.……………………………………
| S/NO | ACTIVITY | Timeline | Status |
| 1. | Mentors/ Coaches identified | ||
| 2. | The Mentoring/ Coaching Training Programme is Conducted | ||
| 3. | Evaluation of Mentoring/ Coaching training | ||
| 4. | Mentors/Coaches develop first draft of Mentoring/ Coaching plan | ||
| 5. | Welcome/orientation of New Mentees and Mentors/ Coaches. | ||
| 6. | Mentors/Coaches are matched with New Mentees. | ||
| 7. | Mentor and New Mentees share expectations, develop 6- week plan and schedule regular meetings. | ||
| 8. | Mentors begin to track Mentee activities | ||
| 9. | Mentoring/ Coaching begins. Mentors/ Coaches support New Mentees and meet with them regularly to share information, to compare expectations, and to revise plans to meet New Mentees needs. | ||
| 10. | End of first 6-week period
Mentors review their progress as Mentors/Coaches, identify new challenges, and offer support to Mentees. | ||
| 11. | Mentors/ Coaches meet to share experiences | ||
| 12. | End of 3 months
All Mentor/ Coach -Mentee pairs meet to share progress, identify needs, and revise plans for next the quarter
Midpoint evaluation of Mentoring/ Coaching Programme. | ||
| 13. | Repeat steps 7- 12 for the next quarter | ||
| 14. | Final evaluation of Mentoring/ Coaching Programme:- Mentor/Coach and Mentee Self-Assessment Final evaluation of Mentoring/ Coaching Training. |
Name……………………………………………………… Sign……………………. TSC No…………………………………
Designation…………………………… Date……………………………………
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