List of all Huduma Centres in Kenya, Location, Services offered and Working Hours

Huduma Centres are a game changer in provision of Government Support and Services to Citizens. These Centres have made it easy for Kenyans to receive essential government services, providing citizens with a one-stop shop for applying for national IDs, passports, NHIF, and many other services. Filing Kenya Revenue Authority, KRA, tax returns is made at no cost in the Huduma Centres near you.

With over 50 centres spread across the country, Huduma Centres ensure that public services are more accessible, efficient, and transparent. In this blog post, we provide a detailed list of Huduma Centres in Kenya and their locations to help you find the one closest to you.

1. Huduma Centres in Nairobi County

Nairobi, being the capital city, has several Huduma Centres to cater to its large population. Below are the main centres:

• Huduma Centre GPO – Nairobi, Kenya.
  Location: Teleposta Towers, Kenyatta Avenue, Nairobi CBD
  Services: National IDs, birth certificates, NHIF, KRA, and more.
• Huduma Centre City Square- Nairobi, Kenya.
  Location: Haile Selassie Avenue, Nairobi
  Services: Passport application, driving license renewal, police abstracts, etc.
• Huduma Centre Eastleigh- Nairobi, Kenya.
  Location: Eastleigh Social Hall, 1st Avenue, Eastleigh
  Services: ID replacements, business registration, NSSF, and more.
• Huduma Centre Makadara- Nairobi, Kenya.
  Location: Jogoo Road, Makadara
  Services: NHIF, KRA, business permits, and other services.
• Huduma Centre Kibra- Nairobi, Kenya.
  Location: Kibra Sub-county Office, Kibera
  Services: Birth certificate registration, ID applications, and more.

2. Huduma Centres in Central Kenya

For residents of Central Kenya, there are several Huduma Centres that offer a wide range of services:

• Huduma Centre Gatundu North- Kiambu, Kenya 
  Location: Kamwangi DO Office, Kiambu County
  Services: ID replacement, NHIF, NSSF, and police clearance certificates.
• Huduma Centre Thika Town- Thika, Kenya
  Location: Thika Town, Kiambu County
  Services: ID replacement, NHIF, NSSF, and police clearance certificates.
• Huduma Centre Nyeri Town- Nyeri, Kenya
  Location: Nyeri Town, Dedan Kimathi Street
  Services: NHIF, KRA, business permits, and ID services.
• Huduma Centre Murang’a Town
  Location: Murang’a Town, Murang’a County
  Services: National ID, NHIF, birth certificates, etc.
• Huduma Centre Kirinyaga Town
  Location: Kirinyaga County, Kerugoya Town
  Services: Business registration, passport applications, and more.

3. Huduma Centres in Rift Valley Region

Rift Valley, the largest region in Kenya, has several Huduma Centres for its residents:

• Huduma Centre Eldoret Town
  Location: Eldoret Town, Uasin Gishu County
  Services: National ID applications, birth certificates, NSSF, and NHIF.
• Huduma Centre Nakuru City
  Location: Nakuru Town, Moi Road
  Services: NHIF, NSSF, KRA, and police abstracts.
• Huduma Centre Naivasha Town
  Location: Naivasha Town, Nakuru County
  Services: Driving license renewal, ID replacements, and more.
• Huduma Centre Kapsabet Town
  Location: Kapsabet Town, Nandi County
  Services: Passport applications, ID replacements, and KRA services.
• Huduma Centre Kericho Town
  Location: Kericho Town, Kericho County
  Services: NHIF, birth certificates, and ID replacements.

4. Huduma Centres in Western Kenya

Western Kenya residents also have access to multiple Huduma Centres providing essential services:

• Huduma Centre Kakamega Town
  Location: Kakamega Town, Kakamega County
  Services: ID applications, business registration, and KRA services.
• Huduma Centre Bungoma Town
  Location: Bungoma Town, Bungoma County
  Services: NHIF, police abstracts, and passport applications.
• Huduma Centre Kisumu City
  Location: Kisumu Town, Kisumu County
  Services: ID replacements, driving license renewals, and business permits.
• Huduma Centre Siaya Town
  Location: Siaya Town, Siaya County
  Services: NSSF, KRA services, and birth certificates.

5. Huduma Centres in Eastern Kenya

For residents in Eastern Kenya, the following Huduma Centres are available:

• Huduma Centre Meru Town
  Location: Meru Town, Meru County
  Services: Business registration, NHIF, and ID applications.
• Huduma Centre Embu Town
  Location: Embu Town, Embu County
  Services: Passport applications, KRA services, and more.
• Huduma Centre Machakos Town
  Location: Machakos Town, Machakos County
  Services: ID replacement, NSSF, NHIF, and birth certificates.
• Huduma Centre Isiolo Town
  Location: Isiolo Town, Isiolo County
  Services: Business permits, police clearance certificates, and more.

6. Huduma Centres in Coast Region

The coastal region of Kenya is served by several Huduma Centres:

• Huduma Centre Mombasa City
  Location: Mombasa Town, Mombasa County
  Services: Passport applications, NHIF, NSSF, and birth certificates.
• Huduma Centre Kilifi Town
  Location: Kilifi Town, Kilifi County
  Services: National ID applications, business registration, and more.
• Huduma Centre Lamu Town
  Location: Lamu Town, Lamu County
  Services: Birth certificates, ID replacements, NHIF, and more.

7. Huduma Centres in North Eastern Kenya

The following Huduma Centres serve residents in the North Eastern region:

• Huduma Centre Garissa Town
  Location: Garissa Town, Garissa County
  Services: National ID applications, business permits, and birth certificates.
• Huduma Centre Wajir Town
  Location: Wajir Town, Wajir County
  Services: NHIF, ID applications, KRA, and more.

8. Huduma Centre Contacts and Working Days

Most Huduma Centres operate from Monday to Friday between 8:00 AM and 5:00 PM, with some centres opening on Saturdays until 1:00 PM. For specific service-related questions, you can reach Huduma Kenya at their hotline: 1919 or 020 6900020 or via WhatsApp: 0747 191919.

Full List of Huduma Centre services

Here is a full list of services offered at Huduma Centres in Kenya, below:

• Issuance of Initial Identity Cards
• Issuance of Duplicate Identity Cards
• Issuance of Birth Certificates
• Assessment of Stamp Duty and franking of documents
• Application for Access to Government Procurement Opportunities
• Registration of Self-Help Groups and CBOs
• Registration of Welfare Societies
• Search of Business Names
• Registration of Business Names
• Registration of Limited Companies
• Issuance of Police Abstract
• Issuance of Police Clearance Certificate
• NSSF member registration
• Issuance of NSSF statements
• Registration of employer with NSSF
• NSSF Card replacement
• Receiving NSSF Claims
• NHIF member registration
• Pin application/ replacement
• Issuance of Clearance Certificate/ Tax Compliance Certificate
• Log Book Search (confirmation of status)
• Online Renewal of Drivers’ license
• Student Loan Application
• Loan repayment statements
• Receive complaints on discrimination based on tribe and religion
• Body Mass Index and health promotion messages
• Measuring Blood Pressure and Blood Sugar
• Registration for Electricity
• Electricity Queries
• Registration of voters
• Receiving complaints on service delivery
• Reporting corruption cases
• Issuance of Self Declaration Forms
• Status of Pension Claim
• Application for Dependents’ Pension Claims
• Change of Pay Point
• Receiving complaints on procurement
• Registration as a new student for KCSE
• Examination booking
• Application for a student ID
• Credit services to women entrepreneurs
• Seasonal Parking tickets
• Issuance of Single Business Permit
• Payment of Rent & Rates
• Impounding charges
• Liquor licensing

Huduma Centres Operating for Longer Hours.

A total of 18 Huduma Centres offer extended working hours. These Centres are open from 7 am to 9 pm and include:

1. Nairobi GPO,
2. City Square,
3. Makadara,
4. Kibra,
5. Eastleigh,
6. Kiambu,
7. Nakuru,
8. Eldoret,
9. Nyeri,
10. Embu,
11. Meru,
12. Laikipia,
13. Kisii,
14. Kitale,
15. Kericho,
16. Kakamega,
17. Kisumu and
18. Mombasa Huduma centres.

The Centres above offer the following services: issuance of police abstract, issuance of birth and death certificate, issuance of police clearance certificate, KRA, Helb, cyber café and information desk.

Full List of All The Huduma Centres in Kenya.