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Customer Service Touch Points

Anniversary Towers, University Way:
Touch Point Floor Service Offered Operating Hours
Students Service Centre M1
  1. Loan/bursary application, allocation and disbursement queries
  2. Drop off of Loan Application Forms.
 Mon-Fri8am-5.00pm
Customer Experience Centre Ground
  1. Loan Repayment
  2. HELB Compliance and Clearance
  3. HELB Jielimishe Inquiries
 Mon-Fri

8am-5.00pm
Cash Office 18th
  1. Receiving and receipting of cheques
  2. Receipting of cash deposit slips
 Mon-Fri

8am-5.00pm
Contact Centre  Tel: 0711 052 000

Email:
[email protected]

Twitter & Facebook:

@HELBPage

   All enquiries Mon-Fri

8am-5.00pm

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