NSSF Kenya Contacts, offices and locations countrywide

The National Social Security Fund, NSSF, is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. NSSF provides social security protection to workers in the formal and informal sectors. It registers members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents.

This is a Pension Scheme to which every Kenyan with an income shall contribute a percentage of his/her gross earnings so as to be guaranteed basic compensation in case of permanent disability, basic assistance to needy defendants in case of death and a monthly life pension upon retirement.

Here are links to the most important news portals:


NSSF Kenya has a number of offices in all regions countrywide, where members can register and get other support. Here are the offices.

1). Head office.

  • National Social Security Fund (HQ) – P.O. Box 30599 – 00100, Nairobi, Kenya
  • Main Line: (020) 2729911, 2710552
  • Toll Free: 0800 2212744
  • Cell Phone: 0709 583 000, 0730 882 000
  • ISDN: 2832000
  • Fax: (020) 2727882, 2722013, 2711615
  • Email: [email protected]
  • Website: www.nssf.or.ke

2). Nairobi Region Branches

Nairobi Region Office, Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 2222668/9
Email: [email protected]
Hill Branch, Social Security Hse, Block C, Bishops Rd, Ground Flr
P.O. Box 45969 – 00100, Nairobi
Tel: 020-2729911/020 2832899/020 2713844/46/48/51/ 0737633906
Email: [email protected]
Kiambu Branch, Bishop Ranji Cathedral Plaza, Ground Floor, Biashara Street
P.O. Box 713-00900, Kiambu
Tel: 0737633914/(066)2022114
Email: [email protected]
Industrial Area Branch, Simco Plaza 2nd & 3rd Flr, Lusaka Road
P.O. Box 30451-00100, Nairobi
Tel: 020-554883/895, 0737409457
Email: [email protected]
Donholm Branch, The Point-Buruburu, Along Rabai Road (Hamsa Stage) Opposite Kenol Petrol Station next to Naivas Supermarket.
P.O. Box 1385-00515, Nairobi
Tel: 0786998818/0773780210
Email: [email protected]
See also  NSSF eService Portal Login
Ongata Rongai, Masai Mall, 2nd Floor, Magadi Rd
P.O. Box 665-00511, Ongata Rongai
Tel: 0731032088, 045-3123112
Email: [email protected]
City Center Branch, Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 0737409453, 2228068/2228276
Email: [email protected]
Westlands Branch, Rainbow Towers, Muthithi Road, Westlands
P.O. Box 66575 – 00800, Nairobi
Tel: 020-4444308, 0737409416
Email: [email protected]
Eastleigh Branch, Eastleigh Mall 1st Floor, General Waruinge Rd
P.O. Box 7800-00610
Tel: 0739102003, Nairobi
Email: [email protected]
Kitengela Branch, Africa House, Ground Floor, Kajiado Namanga Highway
P.O. Box 529-00242, Kitengela
Tel: 0739-102009
Email: [email protected]
Machakos Branch, Nijrang Building,First Floor, Mbolu Malu Rd
P.O. Box 525-90100, Machakos
Tel: 0737409412
Email: [email protected]


3). Central/Eastern Region Branches

Central/Eastern Region Office, Sohan Plaza 2nd Kimathi Way
P.O. Box 308-10100, Nyeri
Tel: 061-2031140
Embu Branch, Eastern Emporium Building, Ground Flr. Kenyatta Ave. (Main Nbi – Meru Highway)
P.O. Box 316-60100 Embu
Tel: 0734317315/0737409460
Email: [email protected]
Makueni Branch, Junction Mall, 1st Flr. Along Machakos Wote  Rd
P.O. Box 306-90300, Makueni
Tel: 0737409428, 044-33349/33084
Email: [email protected]
Nyahururu Branch, Barclays Bank Hse Sharp Road.
P.O. Box 148-20300, Nyahururu
Tel: 065-2023943/0737409459
Email: [email protected]
Maralal Branch, Saidia Bld. Prisons Rd. Opp. County Treasury
P.O. Box 258-20600, Maralal
Tel: 0737409433
 [email protected]
Nanyuki Branch, Silver Plaza, Ground Flr.
P.O. Box 226-10400, Nanyuki
Tel: 0737409444
Email: [email protected]
Nyeri Branch, Sohan Plaza Kimathi Way
P.O. Box 308-10100, Nyeri
Tel: 061-2032103/0737409455
Email: [email protected]
Muranga Branch, Pala Plaza, Ground Flr.
P.O. Box 168-10200, Muranga
Tel: 060-2030313
Email: [email protected]
Thika Branch, Thika House, Kwame Nkruma St.
P.O.Box 844-01000, Thika
Tel: 067-2222279/0737409391
Email: [email protected]
Mwingi Branch, LDP Building – Garissa Rd
Tel: 0737409465
P.O. Box 432-90400, Mwingi
Email: [email protected]
Meru Branch, Ncheege Plaza, 1st Flr. Kirikuri St.
P.O. Box 1228-60200, Meru
Tel: 0737409474
Email: [email protected]
Kitui Branch, Muli Mall, Grd Flr. Biashara/Mukuti Street
P.O. Box 641-90200, Kitui
Tel: 044-4422239/0737409417
Email: [email protected]
Kerugoya Branch, Mbigwa Sacco Plaza,1st Flr Opp. KCB Kutus – Kagumo Rd
P.O. Box 600, Kerugoya
Tel: 0737409471
Email: [email protected]
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NSSF Branches; Physical Office Locations and Contacts

National Social Security Fund, NSSF,
National Social Security Fund, NSSF,
National Social Security Fund, NSSF,
National Social Security Fund, NSSF,
National Social Security Fund, NSSF,
National Social Security Fund, NSSF,

4). Coast/North Eastern Region Branches

Coast and North Eastern Region Office, Social Security House Mombasa 5th Flr, Nkurumah Rd
P O Box 90490-80100,Mombasa
 Tel: 041-2223426/19, Mombasa
Ukunda Branch, Tiosgima Plaza, Ground Flr. Diani Beach Rd.
P.O. Box 1076-80400, Ukunda
Tel: 053-8015545/0737409434, Wireless 053 8015545
Email: [email protected]
Voi Branch, Haji Plaza Ground Floor Biashara St.
P.O. Box 127-80300, Voi
Tel: 043-2030129/0737409398
Email: [email protected]
Garissa Branch, Lilac Centre, 1st Floor, Kisimayu Rd.
P.O. Box 378-70100, Garissa
Tel: (046)2102110, Fax 0462102253 /0737409468
Email: [email protected]
Mombasa Branch, Social Security House Mombasa Grd. Flr. Nkurumah Rd.
P.O. Box 90490-80100, Mombasa
Tel: 041-2311848, 041-2317123, 041-2223419, 0737 409 415
Email: [email protected]
Wajir Branch, Juba Building, Korahey-Works Road, Ground Flr.
P.O. Box 326-70200, Wajir
Tel: 0737409411
 [email protected]
Malindi Branch, Al Noor Plaza 1st Flr. Jomo Kenyatta Ave.
P.O. Box 290, Malindi
Tel: 042-2130003/0737409449
Email: [email protected]
Lamu Branch, Majid Swaleh Hemed Bld.
P.O.Box 389-80500, Lamu
Tel: 0737409410
 [email protected]
Mtwapa Branch, Mtwapa Mall, 1st Floor, New Mombasa- Malindi Road
P.O. Box 733-80109, Mtwapa
Tel: 0786222322/041- 2324158
Email: [email protected]


5). RiftValley Region Branches

Rift Valley Region Office, AFC Bld, 1st Floor Kijabe Row
Tel: 051-2216449, Nakuru
Naivasha Branch, Wagi House Kenyatta Ave.
P.O. Box 361, Naivasha
Tel: 0737409437,050-2020146
Email: [email protected]
Nakuru Branch, Polo Centre, Ground Floor
P.O. Box 1510-20100, Nakuru
Tel: 051-2210953/0737633903
Email: [email protected]
Eldoret Branch, Kiptagich Bldg, 6th Flr. Off Uganda Rd
P.O. Box 1120, Eldoret
Tel: 053-2062284, 053-2061476, 0737409392
Email: [email protected]
Nandi Hills Branch, Post Office Building – Opposite Nandi Police Station
P.O. Box 207, Nandi Hills
Tel: 0737-408423
Email: [email protected]
Narok Branch, Oltalet Mall, 1st Floor
P.O. Box 443-20500, Narok
Tel: 050-2222062/0737409439
Email: [email protected]
Kabarnet Branch, Mart Properties Plaza, Ground and 1st Floor
P.O. Box 14-30400, Kabarnet
Tel: 053-22162
Email: [email protected]
Kapsabet Branch, AFC Building Ground Floor
P.O. Box 1122, Kapsabet
Tel: 053-5252113/0735888887
Email: [email protected]
Kericho Branch, Sinendet Towers, 2nd Floor, Kisumu – Nairobi Highway
P.O. Box 586-20200, Kericho
Tel: 0737409470
Email: [email protected]
Sotik Branch, Bureti Tea Growers Sacco Bld, Main St.
P.O. Box 947, Sotik
Tel: 0737409413
Email: [email protected]
Kitale Branch, Ambwere Plaza Grd Flr Mazingira Street 49
P.O. Box 49-30200, Kitale
Tel: 054-30861/0737-409463
Email: [email protected]
Lodwar Branch, Northlands Building, Next to Doctor’s Mini Plaza.
P.O. Box 106-30500, Lodwar
Tel: 0735 888877
 Email: [email protected]


6). Western/Nyanza Region Branches

Western/Nyanza Region Office
Al-Imran Plaza 3rd Floor Ondiga Oginga St.
Tel: 057-2021703
Bungoma Branch, Catholic Diocese Bldg Grd Flr. Mumias Rd
P.O. Box 572-50200, Bungoma
Tel: 055-30123/ 0737409456
Email: [email protected]
Busia Branch, Rasto Park Plaza Busia-Ksm Highway
P.O. Box 109-50400
Tel: 0552322270/2322075/0737409441
Email: [email protected]
Kakamega Branch, Ambwere Furaha Centre, 1st Flr – Sudi Rd opp. Muliro Gardens
P.O. Box 833-50100, Kakamega
Tel: 056-2030428/0737409418
Email: [email protected]
Kisii Branch, Magson Plaza Postal Rd, 1st Flr next to Police Station
P.O. Box 898-40200, Kisii
Tel: 058-30206/0737409394
Email: [email protected]
Kisumu Branch, Al-Imran Plaza ,3rd Flr. Odinga Oginga St.
P.O. Box 1037-40100, Kisumu
Tel: 057-2024338/07374099447
Email: [email protected]
Nyamira Sub Branch, Nash City, 1st Floor, Miruka Road
P.O. Box 249 – 40500 , Nyamira
Email: [email protected]
Siaya Branch, Mwalimu Plaza Grd Flr Odinga Oginga Street
P.O. Box 1169, Siaya
Tel: 057-5321747/0737409390
Email: [email protected]
Homa Bay, Luore Plaza ,Bank Street
P.O. Box 167, Homa Bay
Tel: 0737409446,059-22063
Email: [email protected]
Migori Branch, Pesoda Plaza next to DTB Bank & Family Bank, Ground Floor & 1st Flr.Migori/Isbania Rd.
Tel: 0786222323
 Email: [email protected]
Vihiga Sub Branch 1st flr Cherry House, Kakamega/Kisumu highway
P.O. Box 1446-50300 Maragoli
Email: [email protected]
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